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Product Return Instruction

  • 1. Click on “Request a new products return”
  • 2. Click Select on the order the item you want to return is on
  • 3. Select the product or products you would like to return

Once you have submitted the product return you will be notified by e-mail with next steps and to acknowledge your return has been accepted.

You can follow the progress of your return at any stage by going to your dashboard, this will be updated at the various stages of the process.

Please note: while we endeavour to deal with returns as quickly as possible, during extremely busy periods this may take longer than usual. We thank you in advance for your patience in dealing with you return